Highlighted Outreach Events
Orange County
7/20 – Alzheimer’s Orange County in Irvine hosted an OneCare Connect Informational Forum and Resource Fair for stakeholders, caregivers, and advocates. The event, which focused on post-passive enrollment, included a presentation on the CCI and OneCare Connect. The SCAN Foundation shared information on the latest CCI survey and advocates, stakeholders, and community-based organization representatives had the opportunity to ask questions about OneCare Connect. CalOptima, HICAP, Legal Aid Society of Orange County, Alzheimer’s Orange County, Regal Medical Group, AltaMed Health Services, and agencies staffed resource tables and attendees had the opportunity to get more information for the seniors they serve in Orange County.
Los Angeles County
7/28 – Staff members at the Los Angeles County Department of Mental Health learned about Cal MediConnect at the SA4 Housing Consortium. Social workers asked questions about health plans in Los Angeles County, how to access Medi-Cal services under the program, and about Cal MediConnect’s benefits. Attendees were also able to access a behavioral health services matrix that helped social workers identify the variety of available services and which agency covers that benefit.
San Diego County
7/6 – State outreach staff presented to staff of Windsor Gardens San Diego Rehab and Nursing. Senior care case workers, home health coordinators, and hospice and palliative caregivers from learned about Cal MediConnect’s care coordination benefits, continuity of care provisions, and the available health plan options. Outreach staff gave detailed information on coordinated care and explained how the program provides health risk management, patient-centered care, and interdisciplinary care.
7/21 – Outreach staff gave an update on the CCI’s implementation as part of the San Diego Regional Home Care Council meeting. The discussion highlighted the coordination of Medicare and Medi-Cal benefits for the dually eligible population, along with information about eligibility, beneficiary protections, and the health plan options available. Members of San Diego’s Regional Home Care Council provide home care services to seniors in the county, including insurance brokers. Following the meeting, several council members requested future CCI in-services for their facilities and teams.
Santa Clara County
7/11 – Chinese-speaking seniors and case managers participated in a CCI presentation. With the help of an interpreter, attendees learned about the programs benefits, protections, and options. They also had the change to ask questions about keeping their current providers, requesting continuity of care, and the availability of dental benefits in the plans. Case managers mentioned that seniors who aren’t able to chew properly could face nutritional issues and disease, and that some medications require food to be taken with them. Case managers requested follow-up presentations in the future.
7/27 – Seniors enrolled in Anthem and Santa Clara Family Health plan learned more about Cal MediConnect at a Consumer Advisory Meeting. The presentation included an update on outreach activities, new materials, upcoming events, and member satisfaction information. Attendees who participated said they were very satisfied with the program. Participating seniors gave the presenter suggestions as to where further outreach could be conducted, including at food pantries and a clinic that predominantly serves seniors.
Other Recent Outreach Events
Los Angeles County:
7/8 – Informational table for beneficiaries and service providers at Homeless Care Days Resource Fair.
7/8 – Presentation to UCLA medical students at Homeless Care Days Resource Fair.
7/14 – Informational table for Spanish-speaking beneficiaries and caregivers at the Alzheimer’s y los Latinos Resource Fair at Plaza México.
7/22 – Informational table for beneficiaries and service providers at Homeless Care Days Resource Fair.
7/30 – Informational table for beneficiaries and caregivers at the 21st Annual Central Ave Jazz Festival Health Factory.
Orange County:
7/26 – Webinar for Orange County Advocates and Stakeholders.
7/26 – Webinar for Orange County Providers.
Riverside and San Bernardino Counties:
7/20 – Presentation for the County of Riverside Consumers Affairs Department.
San Diego County:
7/7 – Presentation for San Diego County Council on Aging.
7/12 – Presentation for community advocates and senior service providers from the County of San Diego’s Aging & Independent Services.
7/14 – Presentation at the monthly Behavioral Health Workgroup meeting.
7/21 – Webinar for San Diego providers.
7/26 – Presentation for community-based organizations, health care providers at the Health and Human Services Agency’s San Diego South County Action Team Meeting.
7/27 – Presentation for the Community Action Council of San Marcos and Palomar Healthcare System.
Santa Clara County:
7/7 – Presentation for homeless seniors and service providers in San Jose.
7/22 – Informational table for beneficiaries and caregivers at the Los Gatos Library.
7/25 – Informational table for beneficiaries and homeless advocates at the Winter Faith Collaborative.
7/28 – Informational table for beneficiaries, caregivers, and advocates at the Senior Commission Institutional Care and Protective Services.