December’s Outreach Events Recap

Highlighted Outreach Events

 

San Diego County

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11/3 – The Mira Mesa Senior Center sponsored a town hall meeting that featured a panel of experts who discussed the CCI. The panel included a state outreach coordinator, a primary care physician from a Federally Qualified Health Clinic (FQHC), a staff lawyer, a Community Health Group plan manager, and an outreach coordinator from Consumer Center for Health Education and Advocacy (CCHEA) and Legal Aid in San Diego. The panel covered the value of care coordination and plan options available to beneficiaries who qualify. CCHEA’s representative focused on issues that beneficiaries had previously reported and offered resources to help address issues including balance billing, gaps in eligibility, and benefit coverage. The panelists also addressed the audience’s individual questions.

 

Orange County

golden-future11/5 – During the 6th Annual Orange County’s ‘Golden Future 50+ Senior Expo’, a diverse group of attendees heard a presentation on Cal MediConnect. Seniors, adults with disabilities, caregivers, and social workers from Orange and Los Angeles counties learned about plan benefits and the enrollment process. Attendees asked many questions about the program’s procedures and more specific questions about their own health plan concerns. Patrons also collected copies of the Cal MediConnect Beneficiary Toolkit, along with other information in Vietnamese, Tagalog, Spanish, and Korean. This event drew hundreds of people and provided the community at-large access to over six healthcare-related vendors.

San Diego County

natlcitymtg11/7 – Representatives from Federally Qualified Health Clinics (FQHCs), Meals on Wheels, the Aging & Independent Services Team, Program of All Inclusive Care for the Elderly (PACE), and local non-profit organizations took part in a CCI presentation at the National City Collaborative Partners’ Meeting. The presentation covered the value of coordinated care, the latest data showing Cal MediConnect’s positive impact on beneficiary / provider interaction, and the additional benefits (vision, transportation, and care coordination) that Cal MediConnect provides its enrollees. Following the presentation, attendees had the opportunity to get their questions answered and they received fact sheets with more information.

San Bernardino County

11/19 – English- and Spanish-speaking seniors alike participated in a Cal MediConnect Town Hall event in San Bernardino County. Presentations in English and Spanish explained the CCI’s elements, value proposition, and available health plans, and a panel of experts answered the audience’s specific questions. The panel included a state outreach staff member, and representatives from the CCI Advisory Committee Board, the Health Insurance Counseling and Advocacy program, Inland Empire Health Plan, Inland Counties Legal Services, InnovAge Greater California PACE, and Molina Healthcare. The event was co-hosted by Fifth Street Senior Center, Regal Medical Group, Senator Connie M. Leyva, and Assemblymember Cheryl R. Brown.

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San Diego County

sd-psych-0211/16 – Social workers and case managers at the San Diego County Psychiatric Hospital learned about the CCI during a presentation. The discussion focused on the value of coordinated care for beneficiaries with mental & behavioral health conditions and the providers who see them. The state outreach coordinator who led the presentation discussed the care coordinator’s role in a patient-centric and inter-disciplinary care team. Social workers were interested in how Cal MediConnect care coordinators can assist beneficiaries who are transitioning from a hospital to a long-term care home or assisted living facility. Following the presentation and question-and-answer session, copies of the Physician Toolkit and Case Manager’s Toolkit were distributed.

Los Angeles County

altamed11/19 – Representatives from Neighborhood Legal Services, the Department of Public Social Services, the Personal Assistance Services Council (PASC), advocacy agencies, medical group staff, local community clinics, and Good Samaritan Hospital employees attended a CCI Informational Forum and Resource Fair, which was hosted by AltaMed Medical Group and the AltaMed PACE Program. The event included a CCI presentation, which covered plan benefits, enrollment, care coordination, authorizations, and continuity of care. The subsequent question-and-answer session gave participants to ask questions from Neighborhood Legal Services, AltaMed Medical Group, AltaMed PACE Program, PASC, and others.

Other Recent Outreach Events

 

Los Angeles County:

  • 11/5 – Informational table for seniors and caregivers at the San Gabriel Valley Disability Collaborative Senior Resource Fair
  • 11/12 – Informational table for seniors and caregivers at the Health Fair at Chinatown Service Center in Chinatown
  • 11/12 – Informational table for seniors and caregivers at the 2016 Fall Health Awareness Community Fair
  • 11/17 – Webinar for advocates and administrators
  • 11/18 – Webinar for physicians and billing staff
  • 11/19 – Informational table for beneficiaries, caregivers, and families at Celebrando Su Salud en Familia Health Fair

Orange County

  • 11/29 – Webinar for advocates and caregivers
  • 11/30 – Webinar for providers and staff

Riverside and San Bernardino Counties

  • 11/3 – 2016 Caregiver Training, Appreciation, and Resource Fair in Riverside County
  • 11/3 – Presentation for staff and beneficiaries at the Consulate of Guatemala in San Bernardino County
  • 11/3 – Presentation to SEIU long-term care workers
  • 11/15 – Webinar for advocates and administrators
  • 11/16 – Webinar for physicians and billing staff
  • 11/16 – Informational table for seniors and caregivers the National Caregiver Appreciation Day
  • 11/18 – Informational table for seniors and caregivers at the Caregiver Appreciation, Training & Resource Fair
  • 11/30 – Presentation for seniors and caregivers at the Caregiver Appreciation Celebration in Riverside

San Diego County

  • 11/15 – Webinar for physicians and billing staff
  • 11/22 – Presentation for representatives of the San Diego County Health & Human Services Agency and local senior-service organizations

Santa Clara County

  • 11/3 – Informational table for seniors at the San Jose Library
  • 11/4 – Informational table for seniors at the Morgan Hill Senior Café
  • 11/5 – Presentation for seniors and their caregivers at Tzu Chi Buddhist Community Center
  • 11/7 – Informational table for seniors at Campbell Community Center
  • 11/8 – Presentation for seniors and caregivers at the Mountain View Senior Center
  • 11/9 – Informational table for seniors and their families at San Jose Library
  • 11/10 – Presentation for seniors at McLaughlin Corridor Neighborhood Association
  • 11/10 – Informational table for seniors at Alviso Senior Center
  • 11/11 – Presentation for seniors at the Berryessa Community Center
  • 11/14 – Informational table for homeless seniors and advocates at the Winter Faith Collaborative Meeting
  • 11/16 – Presentation for seniors at the Mountain View Senior Center (Chinese and English)
  • 11/16 – Informational table for seniors and caregivers at the King Library
  • 11/17 – Informational table for seniors at the Campbell Adult Center
  • 11/22 – Informational table for seniors and caregivers at Live Oak Adult Center
  • 11/30 – Presentation for seniors at the Esperanza Self-Help Center

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