- CCI Program Readiness Report (April 2014)
- CCI Health Plan Readiness Legislative Report (2014)
March 2013 Readiness Report
As required by SB 1008, this report provides an update on the status of the following readiness criteria and activities:
- Contract/Funding for Consumer Counseling and Education Services
- Demonstration Beneficiary Communications
- Health Plan Capitation Rates and Contracts
- Health Plan, Provider and County Agency Agreements
- Network Adequacy Standards
- Beneficiary and Health Plan Issue Resolution Procedures
- Appeals and Grievances Tracking System
- Customer Service Training Plan
- Continuity of Care
- Quality Evaluation Measures
- Health Plan Reporting Requirements
October 2012 Transition Plan
The Department of Health Care Services developed a programmatic transition with the State Department of Social Services, Department of Aging, and Department of Managed Health Care. The transition plan describes:
- How access and quality of service shall be maintained during and after implementation of the CCI to prevent disruption of services to beneficiaries.
- Operational steps, timelines, and key milestones for determining when and how core beneficiary protection provisions will be implemented.
- The process for addressing consumer complaints, including the roles and responsibilities of the departments and health plans and how those roles and responsibilities shall be coordinated.
- How stakeholders have been included in the various phases of the planning process and how their feedback shall be taken into consideration after transition activities begin.
Documents to Download:
- Final Transition Plan (Oct. 1, 2012)
- Errata 1 (Oct. 10, 2912)
- Cover memo summarizing changes (Oct. 1, 2012)
- Stakeholder Comments (Oct. 1, 2012)
- Red-lined Transition Plan (version that shows edits) (Oct. 1, 2012)
- Draft CCI Transition Plan (August 27, 2012)